Booking form can be found in every POMEN Smart Workshop‘s account. Dont have POMEN Smart Workshop‘s account? Get one here and enjoy 14 days free trial. Step 1: Login to your POMEN Smart Workshop’s account. Step 2: Click on ‘booking’ under ‘manage’ button. Step 3: Start add booking by clicking ‘+booking’ button. Step 4: Insert your customer’s detail and car information. In this booking form, you may insert your customer’s booking details depending on how your customer book for their services. In ‘booking source’, you can select whether they book by call, send you whatsapp message, booking via website or they walk in to your workshop themselves. In ‘appointment method’ section, you can choose an options such as ‘pick up/drop’, ‘on-site service’ or ‘drive in’ depending on your customer’s situation. Finally, click ‘send email’ and your customer’s booking form will be send to their email. Their booking form will be look like this: Another Method To Make A Customer Booking. There’s an additional method to book a customer appointment at POMEN Smart Workshop. You can also make a booking through the ‘calender’ tools under the ‘manage’ button. Next, click on the date to schedule your customer booking for upcoming day, week or months. After that, repeat Step 2. This method is much easier as you can monitor upcoming services on certain date. After make a customer booking, you can proceed to do a work order. See how to make a work order here. Still hesitate to get POMEN Smart Workshop? Hesitate no more! Get free demo now!
In today’s fast-paced automotive industry, efficiency and productivity are paramount. For workshop owners and mechanics, managing work orders effectively can make all the difference in delivering exceptional service and maximizing customer satisfaction. This is where POMEN Smart Workshop‘s work order tools come into play. In this guide, we will take you through a step-by-step journey, exploring the key features and functionalities of POMEN Smart Workshop‘s Work Order Tools, enabling you to harness their full potential and take your workshop’s efficiency to new heights. Step 1 : Login to your POMEN Smart Workshop account. If you dont have one, you can get one here. Dont know how to get a free POMEN Smart Workshop‘s account? Check here. Step 2 : Click on ‘work order’ under ‘manage’ button. Step 3 : Start creating work order by clicking ‘+ work order’ button. Step 4 : Insert customer’s basic information. After inserting the customer’s information, check on ‘send email’ box to send digital quotation to customer’s email later. Step 5 : Insert package and part. Insert the package and part that you will provide for your customer. You can create these packages and part in the parts management and package management tools. Step 6 : Select Service and Details. Once you insert the service that you will provide to your customers, the price will appear. In the details section, you can assign your mechanic to a specific bay. Lastly, insert booking date and time and type of service(s). Step 7 : Start To Quote. The total amount will appear on summary section. Click on ‘save’ to start to quote. Next click on ‘quote’ button to start quote and the quotation will be send to customer’s email. And finally, the digital work order will be send to your customer’s email. The digital work order will be look like this: And finally the digital work order for your customer has been succesfully created! Easy right? Still thinking to get POMEN Smart Workshop? Dont wait any longer, transform your workshop now!
The auto repair industry is expeditiously changing, repairing vehicles nowadays has become high-tech occupation with technicians using a laptop, computer or a handheld device are a common sight during the repair or services. In this ever changing landscape, workshop owners are fighting to simplified their daily operational activities and in understanding the diverse nature of the auto repair industry. That’s where workshop owners looks for automotive software that organize their daily tasks, increases employee efficiency and customer experience within garage at the same time. Advantages Of Worksop Software For Mechanics And Technicians 1. Time Saving Service advisors and technicians in a busy workshop have a lot to deal with throughout the day juggling answering call enquiries while dealing with customers waiting become a struggle resulting in reduction of efficiency and delaying the process. To save time on on these time-consuming tasks, workshops can use technology to improve efficiency by using built in message function like email, text along with In-App notifications that are delivered instantly to the customer. 2. Controlled Access As a workshop manager or business owner, you want to secure that sufficient access level is assigned to each employee. Having the capacity to control access to a specific function of the software is a benefit as the employee will only see and be able to perform functions specific to their role, this eliminate possible visual distractions and keeps the employee fully foucsed. Smart workshop software allows you to configure the access levels based on specific roles. Magnetize Skilled Mechanics The industry market is highly competitive with a shortage of qualified techs out there today, you really want to secure you maintain the good ones and be able to attract new techs. The new generation of technicians are heavily invested into technology for them, it’s just the way of life so they have a certain expectation when entering the job market place. Newly qualified or younger technicians would properly not view or choose a shop where they have to rearrange through piles of paperworks to find a job card, service history, or customer details. A smart auto garage business owner that invests in the latest automotive workshop management software stands out from the crowd due to the technology stack that delivers modern digital tools for it staff. Provide Better Customer Service The workshop industry believe in customer-first trade. Roughly 70 to 75 percent of customers of an auto shop business are repeat visitors so it is important that you maintain good communication with them throughout the year. Good auto shop software provide features focusing on customer communication / marketing channels like emails, text message and in-app notifications to remind customers of upcoming services, follow up on repair orders and send out campaigns for specials which are great ways to keep in touch and connected with existing customers. What Software That Fit The Mechanics ? Some workshop owner use numerous software modules in isolation for their daily operations such as electronics invoices, repair orders, customer management, appointment booking and inventory management, sales and much more. This is itself presents in efficient use of time and energy causing unwanted stress and pressure due to an overload of multi-tasking. A better solution would be to simplified all these tasks into one platform with all the feature included. Pomen Smart Workshop is workshop that can provide accurate reports, customer management, appointment booking, CRM, invoices, inventory management and much more for you whenever you need them. Pomen Smart Workshop has a dashboard that provides important information and statistics about car workshop activities in a simple and easy-to-understand. This dashboard can provide accurate reports on the activities of the car workshop, including the number of customers served, records of car repair and service work, and the workshop’s finances. Try Pomen Smart Workshop. It’s FREE! Beside than total sales, POMEN Smart Workshop also has many other benefits for car workshop owners. Simplify scehduling : POMEN Smart Workshop can assist workshop owners schedule repair and maintaining progress more efficiently, avoiding any confusion or delays. Increase the level of efficiency : By using POMEN Smart Woshop, the vehicles repair and service process can be done more efficiently, reducing the time it takes to complete each job. Reduce errors and oversights : POMEN Smart Workshop can help reduce the possibility of mistakes when doing car repair and service work, which can cause customer frustation and financial loss. POMEN Smart Workshop provides accurate reports : Our workshop management system can provide accurate reports on the results of car repair and service work, including cost involved and time taken. Facilitate Communication: POMEN Smart Workshop can facilitate communication between workshop owners, staff, and customers, providing an easy platform to exchange information and avoid any confusion. Improve customer satisfication: By using POMEN Smart Workshop, workshop owner can improve customer satisfication by providing more efficient and timely service. Don’t miss out the opportunity to try POMEN Smart Workshop!